012 065 0136

om@citistone.co.za

Stress-Free
Property Management

Experience effortless property management with CitiStone Property Management. Our expert solutions ensure optimal performance with minimal hassle.
New Northwest is now Citistone. Read more about the rebrand.

Two Decades of Service

With 23 years of expertise in property management, our longstanding presence assures you of our deep industry knowledge and commitment to excellence.

Experienced & Stable Team

Our team boasts an average tenure of 10 years, highlighting a low turnover rate that underscores our staff’s loyalty and deep-rooted expertise.

Qualified Portfolio Managers

Each of our portfolio managers is PPRA certified and holds a Fidelity Fund Certificate, ensuring your property is in highly qualified hands.

Comprehensive Care for Your Properties

CitiStone Property Management brings 23 years of industry expertise to your doorstep, specializing in Sectional Titles, Home Owners Associations and managing a small portfolio of shopping centres. Our services cover your every need.
We are dedicated to providing you a seamless management experience, enabling you to enjoy the benefits of ownership without the everyday stresses.

Solutions for Your Property Management Needs

Our Sectional Title Management service is designed to expertly handle the unique requirements of shared properties, such as complexes and estates. We ensure seamless administration of common areas, levy collection, maintenance, and compliance with relevant legislation, providing a hassle-free experience for owners, trustees and directors. With over two decades of experience, we deliver consistent, reliable, and professional management that enhances the value and smooth operation of your sectional title property and home owners association portfolios.

  • Administration of Homeowners Association
  • The collection of levies on a monthly basis
  • Payment of monthly expenses and
  • Secretarial and accounting services (Outsourced to dedicated professionals)
  • CSOS annual returns or any other CSOS matters

Property rental management entails the management of residential and commercial properties. It includes the financial administration, marketing, centre management, maintenance management, management of facilities and rent collection.

We have mainly two divisions under property management namely:

  • Residential
  • Commercial

This entails centralizing all facilities maintenance issues. From here we will control and appoint selected sub-contractors to attend to various services i.e. lift maintenance, repairs and maintenance, security, gardening etc.

This division attends to all the financial needs of our clients in our database. Our clientele are our landlords, sectional title and full title property owners, tenants, ex-tenants and ex-owners.

We market the following services:

  • Short term and long term Insurance (Outsourced to dedicated professionals, brokers)
  • Taxation Services (Outsourced to dedicated professionals)
  • Accounting Services (Limited services however it is also outsourced to dedicated to professionals)
  • Secretarial Services
  • Statutory Services
  • Investments with Financial Institutions (Bank with Nedbank)

The activities include the advertising and letting of vacant space. The marketing and sales of above mentioned properties. Tenant evaluations are done and finalization of agreements.

The company offers property leasing and broking activities on the following types of properties:

  • Retail – Shopping centres etc.
  • Residential – small residential flats etc
  • Golf course estates

Discover Complete Property Care

Interested in simplifying your property management? Explore our full range of services and let us handle the complexities. From financial administration to maintenance management, we’ve got you covered.

Four Pillars of Trusted Property Management

Longevity and Expertise

With over two decades of specialized experience in property management, we promise a depth of knowledge and a proven track record that ensures your property’s needs are expertly handled.

Consistent and Reliable Service

We promise consistency and reliability in our services, supported by a team whose members have been with us for an average of 10 years. This stability means you always know who is managing your property and can rely on their familiar expertise

Qualified Management

Each of our portfolio managers is not only PPRA certified but also holds a Fidelity Fund Certificate. We promise that your property is managed by qualified professionals who meet high industry standards.

Diverse Property Expertise

From Golf Estates to Commercial property and residential estates, our diverse portfolio showcases our capability and adaptability. We promise comprehensive management tailored to the unique needs of various types of properties, ensuring all aspects of your property are well cared for.

The Team

Meet your property management experts.

MANAGERS

Hercules F. van der Walt
Director
Tony Parau
Commercial Manager

PORTFOLIOS

Ronel Barnard
Credit Risk Manager
Nolwazi Myeza
Portfolio Assistant

FINANCE

Engela van der Walt
Financial Manager
Gertrude Von Benecke
Director & Senior Financial Assistant

Stories of Trust and Excellence

“Wow is all I can say. We moved over from a previous managing agent where I thought we got support. Hell No we didnt untli we joined. Now I know what real support is. They have taken all the stress away from being a trustee. They handle everthing and provide guided answers within the law.
Not even to mention the speed of service most people work on a 48 hour response time not these guys. 24 hours is the new 48 hours for them. So glad we made the move. Thank you Anri for your great service.”

Johan D.

I have been in the property industry for 28 years now. For the past 6 years worked clisely with NNW prop management comp. The team is hands on. They are professional and diligent. I wil keep on referring this company for your property management needs! Well done Hercules and team!!

Lizel O.

We’ve had the pleasure of working with CitiStone, previously New Northwest, Property Management on a regular basis, and their professionalism is truly commendable. They manage their complexes and finances with great efficiency and always ensure service providers are paid on time. It’s refreshing to work with a team that is so reliable, well-organized, and committed to excellence. Highly recommended!

Nathalia V.

FAQ

Sectional Title Administration refers to managing shared properties, such as complexes or estates, where individual owners share common areas. Full Title Administration, on the other hand, involves managing freehold properties where the owner has full ownership of both the property and the land it stands on. CitiStone specializes in both, offering tailored services to meet the unique requirements of each.

Our portfolio managers are PPRA certified and hold a Fidelity Fund Certificate, ensuring they meet the highest industry standards. This guarantees that your property is managed by qualified professionals with the expertise and legal backing required in the property management sector.

Consistency and reliability are at the core of our service. With a team whose members have been with us for an average of 10 years, we ensure that you always have familiar and experienced professionals managing your property. This long-term stability allows us to deliver dependable and personalized service.

We manage a diverse range of properties, including residential estates, commercial properties, golf estates, and more. Our expertise spans various property types, allowing us to provide comprehensive management tailored to the specific needs of each property.

What sets us apart is our combination of longevity, consistency, and expertise. We bring over two decades of specialized experience, a stable team with long-term tenure, and a commitment to managing properties with a high degree of professionalism. Our diverse portfolio and tailored services ensure we meet the unique needs of each client.

Still have more questions?

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Contact us

Interested in simplifying your property management?
Send us a message and one of our property management experts will be in touch to answer all your questions.
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